Frequently asked questions ( FAQs )

  • How do I place an order?

    Browse our collections, select your desired items, add them to your cart, and proceed to checkout.

  • Can I modify or cancel my order after placing it?

    Orders can be modified or cancelled within 24 hour of placement by contacting our customer support.

  • Which payment methods do you accept?

    We accept credit/debit cards, UPI, net banking, and digital wallets.

  • Is it safe to shop on your website?

    Yes, all transactions are encrypted and secure; your payment details are always protected.

  • What is your return policy?

    You may return items within 2 days of delivery. Please refer to our Returns & Refunds page for eligibility and instructions.

  • How are refunds processed?

    Refunds are processed back to the original payment method within 7 business days after we receive your returned item. However, it might take for your bank or credit card company time to process and post the refund too. If more than 10 business days have passed since we’ve approved your return, please contact us at cs@blushknot.com.

  • Do you offer free shipping?

    We offer free shipping on orders above a certain amount. Shipping charges for smaller orders are calculated at checkout.

  • How can I track my order?

    Login to your account and go to “My Orders” to view tracking information. You will also receive tracking updates via email/SMS.

  • My order shows delivered, but I haven’t received it. What should I do?

    Contact our support team with your order number, and we’ll help resolve the issue promptly.